Privacy Policy

Privacy Policy

At onesimplegown, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit onesimplegown.com, make a purchase, or otherwise interact with our website and services ("Services").

Our store operates on the Shopify platform, which helps us provide secure online shopping and payment processing. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you use our Services, we may collect the following categories of personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information

  • Account login credentials

  • Purchase history

  • Shopping cart and wishlist information

  • Customer service communications

  • Device information (browser, IP address, operating system)

  • Website usage data and browsing behavior

How We Collect Information

We may collect information:

  • Directly from you when placing an order, creating an account, subscribing to newsletters, or contacting us.

  • Automatically through cookies, pixels, analytics tools, and similar technologies.

  • From Shopify and other service providers that assist us in operating our store.

  • From advertising and marketing partners where permitted by applicable law.

How We Use Your Information

Your information may be used for the following purposes:

Process Orders

  • Complete purchases

  • Process payments

  • Arrange shipping

  • Handle returns and exchanges

  • Provide order updates

Improve Our Services

We may analyze customer behavior and usage patterns to improve our website, products, and overall shopping experience.

Customer Support

We use your information to respond to inquiries, resolve issues, and provide customer assistance.

Marketing

Where your consent is required, we may send promotional emails, product updates, and special offers. You may unsubscribe from marketing communications at any time.

Fraud Prevention

We may use your information to detect unauthorized activity, prevent fraud, verify identities, and help maintain the security of our website.

Legal Compliance

Where required, we may process personal information to comply with applicable laws, legal obligations, court orders, or governmental requests.

Sharing Your Information

We may share personal information with trusted third parties, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Cloud hosting providers

  • Analytics providers

  • Customer support providers

  • Marketing partners where permitted by applicable law

Information may also be disclosed when required by law, when necessary to protect our legal rights, or in connection with a merger, acquisition, sale, or other business transfer.

Shopify Services

Our website is hosted by Shopify. Shopify processes certain personal information to operate the online store, process payments, improve platform performance, and maintain security.

For additional information regarding Shopify's privacy practices, please review Shopify's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart

  • Save customer preferences

  • Improve website performance

  • Analyze visitor activity

  • Provide personalized advertising where permitted

You may disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you choose to visit.

Children's Privacy

Our Services are not intended for children under the legal age required by applicable law. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

Data Security

We use commercially reasonable technical and organizational safeguards designed to help protect your personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

  • Improve our services

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on your country or region, you may have certain rights, including the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Receive a copy of your personal data

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Opt out of marketing communications

To exercise any applicable privacy rights, please contact us.

International Data Transfers

Your personal information may be processed or stored outside your country of residence. Where required, we implement appropriate safeguards to protect transferred information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on onesimplegown.com with a revised "Last Updated" date.

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your applicable privacy rights, please contact us:

Email: ClotildeMonday377440@outlook.com
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