Privacy Policy

**Privacy Policy**

At One Simple Gown, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.

**Information We Collect**

We collect information that you voluntarily provide to us, including:

- Your name, email address, shipping address, and phone number when you place an order or create an account
- Payment information, which is processed securely by our third-party payment processors and is not stored on our servers
- Your communication history with us via email or other channels
- Preferences you indicate regarding products, sizing, or style

We also automatically collect certain information when you browse our site, such as your IP address, browser type, device information, pages viewed, and referring URLs. This helps us understand how visitors interact with our site and improve your experience.

**How We Use Your Information**

We use your information for the following purposes:

- To process and fulfill your orders, including shipping and customer service
- To communicate with you about your order, updates, or inquiries
- To send you promotional content only if you have opted in to receive it
- To improve our website, products, and overall customer experience
- To prevent fraud and ensure the security of our transactions

**Cookies and Tracking**

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, but please note that some features of our site may not function properly as a result.

**Information Sharing**

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

- With shipping carriers and fulfillment partners to deliver your order
- With payment processors to complete your transaction securely
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of One Simple Gown, our customers, or others

**Data Security**

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

**Data Retention**

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will remove your data within a reasonable timeframe unless we are required to retain it for legal reasons.

**Your Rights**

Depending on your location, you may have certain rights regarding your personal information, including:

- The right to access the data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal data
- The right to withdraw consent at any time where we rely on your consent to process data
- The right to object to or restrict certain processing activities

To exercise any of these rights, please contact us at onesimplegown@gmail.com. We will respond to your request within a reasonable timeframe.

**Children's Privacy**

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such information, we will delete it promptly.

**Third-Party Services**

Our website may contain links to external sites or use third-party tools. We are not responsible for the privacy practices of those external platforms. We encourage you to review their policies before providing any personal information.

**Changes to This Policy**

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

**Contact Us**

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us at:

**onesimplegown@gmail.com**